At Gasun Home Care, we strive to provide the best services to our customers. However, we have a clear refund policy to ensure transparency and mutual understanding. Below are the terms of our refund policy:

1. Registration Fees

• The registration fees are non-refundable under any circumstances.

2. Yearly Service Charge

• If the customer cancels the service within 30 days of commencement, 25% of the yearly service charge will be deducted, and 75% will be refunded.
• No refund will be provided for services canceled after 30 days of commencement.

Example:
If the yearly service charge is ₹10,000 and the customer cancels the service within 30 days:

• Deduction: ₹2,500 (25%)
• Refund: ₹7,500 (75%)

3. Monthly Service Charge

• The monthly service charges are non-refundable under any circumstances.

4. Travelling Charges

• The travelling charges are non-refundable under any circumstances.

5. Refund Process

• To request a refund, the customer must submit a written request via email at gasunhomecare@gmail.com or send it to our office address.
• Once the refund request is approved, the refund process will be completed within 30 business days.

6. Service Cancellation Process

• Customers must provide 15 days’ prior written notice to cancel the service.
• Without written notice, no refund will be processed.

7. Other Conditions

• If the customer misuses GASUN Home Care services or violates the terms and conditions, no refund will be provided.
• The decision regarding refunds will solely rest with the management of GASUN Home Care.

Contact Us

• 📞 Phone Number: 07752446646
• 📧 Email ID: gasunhomecare@gmail.com
• 📍 Address:
  Shitla Mata Mandir, Main Road Nehru Nagar, Bilaspur, Chhattisgarh, Pin-495001